Privacy Policy

This privacy policy sets out how Josefina Online uses and protects any information used on this website. Josefina Online can be contacted at any time via our Contact Us page

Josefina online is committed to ensuring your privacy is protected. Should Josefina ask you to provide certain information when using this website then you can be assured that it will only be used in accordance to this Privacy Statement and not sold to any third party companies.

Josefina online may change this policy by updating this page, we advice you check back from time to time to ensure you are happy with any changes made.

What does Josefina Online collect?

The information we collect and the reasons why

  • Name and Payment details
    • To allow purchases made via the online store, we DO NOT store any payment details and all our payments are securely managed by Sage Pay
  • Contact information including email address
    • Issues with an order made via the online store
    • Emailing order updates, invoices & postage tracking information
    • Mailing list & seasonal offers
  • Demographic information provided by Google Analytics
    • Used by our in-house web development team to enhance the user experience of the shop and is not sold to any third party companies
  • Website Heat maps
    • Used to enhance the user experience of the shop and is not sold to any third party companies

Website Security

We are committed to ensuring that your personal information is secured. In order to prevent unauthorised access or disclosure, we have put in place suitable security to safeguard and secure the information we collect online. Please note we DO NOT store payment details at any time.

 

Cookie Usage

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest, please not once you have used these links and left Josefina Online our privacy policy and Terms & Conditions do not have any control over that other website. We cannot be responsible for the protection and privacy of your information on third party websites without the domain name https://www.josefinaonline.co.uk.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.